Valuable with proactivity
In addition to assisting the municipality with IT operations, Basefarm also provides support in the form of strategic advice regarding Nacka’s IT environment.
“We feel that Basefarm is proactive; they often come up with future-oriented suggestions on how we can exploit new technical opportunities moving forward,” says Brita Rösblad.
In order to achieve optimal IT operations, the Nacka Municipality has several partners.
Among the key factors in maintaining optimal collaboration and coordination between the different IT suppliers are regular meetings and forums where the parties can meet.
“In our collaboration with Basefarm, there is continuity and solid knowledge of our operations,” says Brita Rösblad. “We have a customer team, but there are also several other contact surfaces depending on whether we are holding operational or strategic meetings, or projects, and when necessary we can bring in additional expertise. It works very well.”