Artificial Solutions:
Artificial Solutions offers its customers the LUIS ^ Teneo service, which enables organizations to effectively develop, implement, test, scale and maintain conversation-based AI bots in 86 languages. Their mission is to increase customers’ development productivity and streamline the work of building high-quality AI-based digital conversations across multiple channels.
New business model: SaaS for better scalability
The company decided to change its business model and offer its solution as Software as a Service (SaaS). In dialogue with its customers, it had become clear that customers’ productivity could be further increased and the need to scale up to larger volumes faster could be better met if LUIS ^ Teneo could be offered as a pure service. At the same time, customers’ demands to adapt and control the underlying infrastructure themselves have fallen sharply. With SaaS, Artificial Solutions also wanted to achieve a higher development rate, higher security and continuously improve the service, for the entire customer base at the same time.
Artificial Solutions is a commercial partner with Microsoft and Microsoft Azure was the natural choice of infrastructure for the SaaS solution. Azure met the technicians’ requirements for opportunities in container-based development in Kubernetes and access to platform services within the framework of Azure.
Technical solution and project methodology
Daniel Eriksson, Artificial Solutions:
“In the same way that our customers give their developers a high level of trust, our own technical resources’ trust in a partner like Basefarm is absolutely crucial. Our team immediately met Basefarm’s architects and technicians, and our own developers were able to quickly validate that the supplier knew their business. to let bureaucrats negotiate the scope of the project, we chose to work agile. It was challenging for both parties, but it established a secure partnership as we look forward together. “
Basefarm and Artificial Solutions together investigated different solutions to fit the new requirements that a SaaS structure requires. To distribute and manage the container applications, Basefarm offers a fully managed Azure Kubernetes service with continuous integration and standardized processes to easily scale up and duplicate the environment when Artificial Solutions signs agreements with new end customers.
Basefarm
Basefarm is a European operating supplier. We create market leaders by integrating key competencies for digital transformation of Big Data, Cloud Services and Information Security into one service offering. Our delivery model covers everything from “idea to cable” – We provide strategic advice, architecture and implementation together with management and operation of solutions on several different cloud platforms.
The business was founded in 2000 in the Nordic countries and today we are 500 leading engineers and consultants working in Norway, Sweden, the Netherlands, Germany and Austria.
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Håkan Palmbäck
hakan.palmback@basefarm.com
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