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8 benefits you get from using a Microsoft Tier 1 Cloud Solution Provider (CSP) for your Azure consumption

The Microsoft Cloud Solution Provider (CSP) program enables partners to directly work with and manage the customers lifecycle. The CSP can directly provision, manage and support customers subscriptions. Basefarm is Tier 1 CSP Partner, meaning that we work directly with Microsoft and not through a CSP Distributor. A Tier 1 CSP needs to prove themselves with capabilities like handling support and cloud expertise.

Are there any benefits of using a Tier 1 CSP?

Yes, there are! Let me list some of the main benefits of using a Tier 1 CSP:

  1. Local support with escalation path to Microsoft. If you for example use Basefarm, we will be your single point of contact for both technical and billing. In some circumstances we need to escalate the support case to Microsoft. In those cases, we have an advanced support agreement with better response times and priority.
  2. You pay only for what you need and what you use. No upfront payments. And you can end or move your subscriptions at any time.
  3. Monthly consolidated billing. If you’re using other services from us, we will consolidate and give you a summary invoice of all your spending including Azure.
  4. Drill down in your cloud spending. One of the important tasks when using the public cloud is having control on your cloud spending. By understanding who is using what and at what cost, you can optimize your environments. Your CSP can help you from being over charged for services you don’t need..
  5. Subscription provisioning and management. Save your IT department time in and let the CSP advice and provision your subscriptions. You’ll have the same control and features in the subscriptions.
  6. Competitive pricing compared to web/direct and Enterprise Agreement.
  7. Access to bundled services from the CSP, if your using Basefarm we offer for example (optional, billable); Azure Stack as a Service, Cloud Connect (Express Route), Cloud Operation Services (24/7 Monitoring, and more).
  8. Access to expert cloud consultants (optional, billable)

QnA

  • What services are available? – All the same Azure services available (there are a few exceptions for some rare cases).
  • How can I move my existing resource to a CSP subscription?- Microsoft has described how to move your subscriptions from EA and from Direct/web.
  • Can I still access the Azure Portal? – Yes, you can have full control and use services the way you are used to.
  • How often will I receive the invoice ?- If you partner with Basefarm we send you monthly invoices.
  • Can I see cost information in the Azure portal?- We will provide you with access to the portal where you can analyse your cloud spending.
  • Can I change to another CSP provider? – Yes, you can.
  • Can I buy all kinds of Microsoft licenses and Cloud usage through all CSP? – No. Each CSP provide Azure services that are part of their CSP agreement, make sure the CSP has the services you need.

About the author:

Geir Morten Allum – Senior Cloud Architect and Product Manager for  Azure and Azure Stack in Basefarm.

Geir Morten Allum has a long career of digital transformation and helping companies utilize IT in a smart at efficient way. Before joining Basefarm Geir Morten worked in Microsoft where he was Business Development Manager and Solution Specialist for Microsoft Azure/public cloud IT services. So, he is a true cloud-fanatic!

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1. Introduction
Basefarm is committed to protect and respect your privacy. With this privacy policy Basefarm describes how it ensures that your personal data and other data is processed in accordance with applicable data protection laws and cookie legislation.

2. Data controller
Basefarm AS, reg. no. 982 211 743, Nydalen Allé 37a, 0484 Oslo, Norway, is the data controller in relation to personal data being processed on the Norwegian and English versions of the website.
Basefarm AB, reg. no. 556638-0639, Sveavägen 159, 113 46 Stockholm, Sweden, is the data controller in relation to personal data being processed on the Swedish version of the website.
Basefarm BV reg. no. [•], Beechavenue 106, 1119 PP Schiphol-Rijk, Netherlands, is the data controller in relation to personal data being processed on the Dutch version of the website.
The aforementioned Basefarm entities are collectively referred to as “Basefarm” in the following. You will find Basefarm’s contact information under section 10.

3. When does basefarm collect personal data?
When you or your employer sets up an account or signs up for Basefarm’s newsletter;
When you apply for a job at Basefarm or otherwise send a job application to Basefarm;
In the event you turn to Basefarm with inquiries or requests via e-mail or telephone; and
If you have accepted the use of cookies, Basefarm may also collect your IP address. For more information about Basefarm’s use of cookies, please see section 12.

4. What data may Basefarm collect?
The personal data Basefarm may collect includes information about your name and contact details such as address, telephone number and e-mail address, company and any other information you provide. If you apply for a job at Basefarm, Basefarm will process your CV as well as any other information you attach with your application.

5. How does Basefarm process personal data?
The personal data collected by Basefarm is used to manage customer relations, assess potential employees and assist customers and website visitors with any requests or inquiries made on the website. The information may also be used for monitoring and development of Basefarm’s business and website, for example by analyzing statistics of website visitors, and to protect Basefarm’s rights.
If you apply for a job, Basefarm only uses your personal data for the purposes for which you provided the information. However, Basefarm may save interesting applications even after the recruitment period is over. Such applications may also be transferred to other entities within the Basefarm group.

6. To whom may Basefarm disclose the information?
Basefarm will not sell, lease or otherwise transfer any personal data collected to a third party. Basefarm may however transfer the personal data to other companies within the Basefarm group or to business partners if it is necessary to fulfil its obligations towards you.
Personal data may be disclosed if it is necessary to:
a) Comply with applicable law, regulation or similar or to comply with a legal process, request or order from an executive authority;
b) Defend Basefarm’s legal interests; or to
c) Detect, prevent, or otherwise avoid fraud, security breaches or technical issues.

7. Links to external websites
Basefarm’s website may contain links to third-party websites. Basefarm is not responsible for the processing of your personal data on such websites.

8. Amendments
If this policy is amended, Basefarm will publish the amended policy at www.basefarm.com with information about when the amendments will enter into force. If Basefarm carry out any significant changes to the policy, Basefarm may choose to inform by e-mail or by publishing a message on the website.

9. The right to information and recifications
You have the right to require information about what personal data Basefarm is processing about you and for what purposes. You are also entitled to have any incomplete or inaccurate data rectified, erased or blocked. Please see the contact information in section 10 should you have any questions about how Basefarm processes your personal data.

10. Basefarm’s contact information
If you have any questions relating to Basefarm’s processing of personal data, or if you want to invoke your right to access data, please contact relevant Basefarm entity on the address set out below:
Norway/Global:
Basefarm AS
PO Box 4488
Nydalen
0403 Oslo
Sweden:
Basefarm AB
Sveavägen 159
113 46 Stockholm
Netherlands:
Basefarm BV
Beechavenue 106
1119 PP Schiphol-Rijk

11. Security measures
Basefarm has taken the organizational and technical security measures required to protect personal data against unauthorized access, modification and deletion.

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